Metro Water Services in Nashville and Middle Tennessee
Resource

Metro Water Services

The Metro Nashville department page for water, sewer and stormwater services.

Metro Water Services is the department that handles water, sewer and stormwater in Nashville. It matters to tile projects in practical ways: knowing where shutoff valves and meters sit, who to call after a main break or leak and how to protect drains during demolition and cleanup. Homeowners remodeling a bathroom or an outdoor space can use the department as an official source for service questions.

We are a private company and are not part of Metro government. We protect drains and keep tile slurry and debris out of them, and we ask about shutoffs before we begin. For service issues, water quality and emergency contacts, we encourage you to use the department as your official source.

Best for

  • Homeowners remodeling bathrooms
  • Contractors
  • Property managers
  • Pool owners
What to know

What defines Metro Water Services

City department

Handles water, sewer and stormwater.

Service information

Explains who to call for what.

Shutoff context

Useful before demolition begins.

Drain protection

Keeps debris out of drains.

Emergency contacts

Helps when leaks happen.

Public resource

Free to read online.

Questions

Metro Water Services FAQ

Should I know where my shutoff is?

Yes. Tell us where it is before demolition so we can protect your home.

Can tile slurry go down a drain?

It should not. We collect it and dispose of it properly.

Are you affiliated with Metro Water Services?

No. We are a private company and are not part of Metro government. Officials make the decisions, and we help you understand the process and prepare information.

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