Ask about the method
Ask how the company prepares floors, waterproofs showers, sets large tile and finishes grout. A good installer can explain each step in plain words.
Ask what standards or manufacturer instructions they follow.
If they cannot describe the steps, keep looking.
See the work
Ask for photos of finished projects like yours and for references you can call. Look at corners, grout lines, cuts at edges and how tile meets other surfaces.
Straight lines and consistent joints show care.
Be wary of work that hides problems behind heavy caulk.
Get the scope in writing
A written quote should list demolition, prep, waterproofing, backer, tile, setting materials, grout, sealing, trim and cleanup.
Ask how changes and hidden damage are handled.
Keep a copy of the quote and any messages about changes.
Check the schedule
Ask when work starts, how long each phase takes and how cure times are handled. Honest installers tell you what is realistic.
Ask who will be on site and who you can call.
Plan around tile delivery times, since special orders can take weeks.
Talk about protection
A good company protects floors, furniture and neighboring rooms, controls dust and cleans up daily.
Ask how they handle water, power and access to your home.
Share pets, kids and parking details early.
Compare fairly
Ask each company for the same details and compare them line by line. Look at the whole picture, not just the headline number.
Read reviews and ask about insurance in writing if the project is large.
Use our quote scorecard to line up your options.
Choose the installer who explains the method clearly, shows relevant work and writes the scope down.
